I want to thank the entire team for the successful battery swap out for Modules 1,2 and 3 of the UPS F plant. All of the work performed was done with the utmost professionalism by both the Emerson techs and by the techs from Sure Power. As the bulk of the work was performed by Sure Power I would particularly like to thank the entire team from Sure Power for their due diligence in completing the job in such a timely manner. I would suggest that using Sure Power (at least the two shifts here) can only shed positively on Emerson Network Power and I would highly recommend them for any battery installations in the future.
I would appreciate if you could forward this note to the “powers that be” at Sure Power with a heartfelt thanks for a job well done. Again, thanks to Emerson and Sure Power for a successful swap out.
Customer Service Manager
Undisclosed Critical Power Company
“Thanks for getting all the work done in time, your men are an asset to your team. They worked in a professional manor and were very thorough in the job they did. Thanks again.”
– Facilities Operations Supervisor for a major electricity provider
“Once again, it is with the utmost satisfaction that we write this note for the outstanding service that was provided by your team during the recent installation…”
Once again, it is with the utmost satisfaction that we write this note for the outstanding service that was provided by your team during the recent installation. My third line manager commented that this was the most efficient operation that he personally witnessed on a major project in quite some time. Personally, I had a very enjoyable time while your team was present, as I always do, and they have the natural ability to make one feel at ease, regardless, of whom you have as the lead person in charge of the operation. The reputation of your company in getting the project done, providing the best possible service to your customer and the know-how in achieving the highest standard, is very solid. Your administrative staff, operations staff and the field technicians were directly responsible for this project being completed on time, within budget and correctly done. Without you personally “pushing the right buttons” in getting the batteries here last Monday, this project would have had to be re-scheduled to a later date. It is refreshing to know that there are still business’ that conduct themselves in the highest standards, and your company portrays that attribute so well.
Small Jobs Manager at a FORTUNE 500 project management services company